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Dien jouw klacht in en vermeld jouw contactgegevens, en de Klantrelatie-teams zullen binnen 24 uur antwoorden.

Je kunt hen ook bellen op 02/370.64.61, maandag tot en met vrijdag van 9.00 tot 17.00 uur.

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je klacht is belangrijk voor Renault

Als je een incident heeft, maar nog niet naar de garage bent geweest, nodigen wij je uit om een afspraak te maken in ons netwerk (lijst van garages is hier beschikbaar). Je klacht zal dus snel door de garage naar de fabrikant worden doorgestuurd, na de diagnose die essentieel is voor de behandeling van je verzoek (de documentatie op dit formulier is dus niet aangepast aan je geval).

Als jouw voertuig geïmmobiliseerd is in een Renault-garage in België, moet je klacht via die garage naar de fabrikant worden doorgespeeld, die een snel antwoord garandeert (de documentatie op dit formulier is dus niet aan uw geval aangepast).

Voor andere toepassingen, klik op de "volgende" knop rechts onderaan om naar de volgende stap te gaan..

Jouw persoonsgegevens worden verzameld met het oog op de verwerking van het verzoek dat je online hebt gedaan. Zij zullen worden verwerkt door Renault Belgium Luxembourg SA, waarvan de maatschappelijke zetel gevestigd is te 1070 Brussel, Bergensesteenweg 281. Zij kan met hetzelfde doel worden meegedeeld aan de netwerken en partners van de Renault-groep. De gegevens worden bewaard gedurende de tijd die nodig is voor het hierboven vermelde doel en voor het beheer van eventuele geschillen. Je kan meer informatie krijgen over de verwerking van jouw persoonsgegevens door ons privacybeleid te raadplegen.

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Neem contact op met je verdeler of ga naar https://nl.renault.be/energielabels-voor-banden/bandenlabels.html voor meer informatie.

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